Broker Transaction Record and Transparency Support

You may have the right to review the broker's required transaction record. We help make the request properly.

Request Broker Transaction Records →View Pricing ↓

You keep driving. We handle the research and paperwork.

Send us the paperwork

We review the facts, verify the records, organize the evidence, and prepare the response.

1. The Problem

A carrier may need the broker transaction record to understand the parties, shipment, broker compensation, freight charges collected, or payment date. An overbroad or poorly identified request can obscure what the regulation actually covers.

2. What Grande Trucking Support Reviews

Rate confirmation, BOL, freight bill, invoice, and POD
Broker and carrier legal names and identifiers
Consignor and shipment-identifying information
Prior record requests and responses
The current text and scope of 49 CFR 371.3

3. What Grande Trucking Support Does

Identify the specific brokered transaction
Prepare and send a focused written record request
Preserve delivery confirmation and track the response
Review records received for required elements
Prepare follow-up correspondence or a complaint package when supported

4. What the Customer Sends Us

Rate confirmation
BOL or freight bill number
Invoice and POD
Broker and carrier identifiers
Prior correspondence

5. What the Customer May Receive

A customized transaction-record request
Proof-of-delivery preservation plan
A review of the records received
Follow-up or escalation correspondence

6. Possible Escalation Options

Follow-up record request
Evidence package for refusal or nonresponse
FMCSA complaint review
Attorney referral when legal advice is required

7. Important Limitations

49 CFR 371.3 requires specified transaction records to be kept for three years and gives each party a right to review the required record. It does not promise that a request will prove wrongdoing, determine the proper freight rate, invalidate a contract, or guarantee payment.

Sources We May Review

eCFR - 49 CFR 371.3 ↗

Request Assistance

Let us review the file and identify the right next step.

Start with the records you already have. We will confirm the scope before paid work begins.

Request Broker Transaction Records →