Document the order, commitment and cancellation.
TONU depends on the agreement and facts, including whether equipment was committed and what cancellation terms apply.
Why this matters
A clear timeline helps distinguish cancellation before dispatch from cancellation after reliance or arrival.
Records to preserve
- Rate confirmation
- Dispatch confirmation
- Cancellation message
- Truck location
- TONU term
How Grande Trucking Support can help
- Organize timeline
- Compare term to facts
- Prepare invoice support
- Draft factual request
Practical review checklist
- Confirm order
- Record dispatch
- Preserve cancellation time
- Document location
Federal law does not universally guarantee TONU payment.
Last reviewed: July 18, 2026.